Blog

National Quality Forum Endorses CoreQ Surveys

ServiceTrac is the only satisfaction survey provider offering special CoreQ reporting WASHINGTON, DC – January 17, 2019 – The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) announced that the CoreQ assisted living measures had been endorsed by the National Quality Forum (NQF). These are the only recognized set of assisted living […]

Read More

How Loyal are Senior Living Leaders to the Senior Living Industry?

Welcome back to Part 2 of the Senior Living Leadership Survey results. As mentioned previously, we have teamed up with the Senior Housing Forum to survey the senior living industry to gather comprehensive insights about administrators, employees and other stakeholder perceptions of the senior living industry. One of our intentions when conducting the Senior Living […]

Read More

Improve your Presence Online with ServiceTrac’s 5-Star Rating & Online Reputation Improvement Program

Senior living industry providers are just as vulnerable as any other company from the fallout of negative online reviews. While a senior living community provider may get mostly positive reviews on Facebook and other social media platforms, more and more people are turning to review websites like Yelp and search engine reviews such as Google […]

Read More

ServiceTrac and Senior Housing Forum Conduct Senior Living Leader Survey

ServiceTrac and Senior Housing Forum

Our company – ServiceTrac, a leading provider of paper, online, point-of-service, text message and phone surveys in the healthcare industry, recently partnered with Senior Housing Forum to organize an online survey about the senior living industry. We teamed up with Senior Housing Forum to survey the senior living industry to gather comprehensive insights about administrators, […]

Read More