Healthcare Headlines

How Loyal are Senior Living Leaders to the Senior Living Industry?

Welcome back to Part 2 of the Senior Living Leadership Survey results. As mentioned previously, we have teamed up with the Senior Housing Forum to survey the senior living industry to gather comprehensive insights about administrators, employees and other stakeholder perceptions of the senior living industry. One of our intentions when conducting the Senior Living […]

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Improve your Presence Online with ServiceTrac’s 5-Star Rating & Online Reputation Improvement Program

Senior living industry providers are just as vulnerable as any other company from the fallout of negative online reviews. While a senior living community provider may get mostly positive reviews on Facebook and other social media platforms, more and more people are turning to review websites like Yelp and search engine reviews such as Google […]

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ServiceTrac and Senior Housing Forum Conduct Senior Living Leader Survey

ServiceTrac and Senior Housing Forum

Our company – ServiceTrac, a leading provider of paper, online, point-of-service, text message and phone surveys in the healthcare industry, recently partnered with Senior Housing Forum to organize an online survey about the senior living industry. We teamed up with Senior Housing Forum to survey the senior living industry to gather comprehensive insights about administrators, […]

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Key Differences between Expectation and Satisfaction Surveys

Only when you understand your stakeholder’s values and expectations do you truly understand what’s important to them. Expectation research surveys from ServiceTrac do exactly that; these surveys allow business managers to delve deeper into the wants, needs, values, and expectations of their stakeholders. Expectation surveys can help these business managers to accurately pin point what […]

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