Online Reputation Management

Monitor, protect and improve online reputation

Five star rating

Our Five-Star Rating program is an extension of our survey program wherein we can showcase survey responses your website. This program will improve online reviews about your company.

Maximize your survey data while improving your online presence with our advanced program.

Slide Images

Online Reputation Improvement Program

Our Online Reputation Improvement program can mitigate any potential consequences resulting from negative reviews through effective strategies that we can implement online. We can do it through these steps:

1. Through this program, we facilitate posting reviews from satisfied residents directly to review sites like Google+, Yelp, Caring.com, and more!

2. Our solutions experts will come up with strategies on how to encourage your community residents, their families, and other stakeholders in your line of business to post their reviews on your official website, and on review websites.

Slide Images

Features

  • Resident and Family Member Engagement

    Maximize your resident and family member outreach with consistent and personalized messages across multiple channels. We act as your company liaison, rolling out effective resident engagement campaigns.

  • Robust Marketing Solutions

    Increase referral outreach with innovative programs, campaign design and management, and assistance with budgets, calendars and reporting. Our Integrated Solutions include satisfaction surveys and client email campaigns, such as appointment follow ups, health tips, and special occasions.

  • Online Marketing Services

    Gain valuable online marketing assistance with website development and optimization, Search Engine Optimization (SEO), social media services, and online check-in/portal setup.

  • Marketing Automation

    Implement automated marketing campaigns in conjunction with our team to ensure your campaign is always running, including email campaigns, lead generation, lead scoring and CRM.

     
Did you know that more people are using online reviews as the basis for their decisions to choose which senior living community is the best for their loved ones?

Ready to Get Started?

Learn more about our Five-Star Rating program and Online Reputation Improvement program

Contact Us

Subscribe to ServiceTrac Headlines

Don’t miss out on vital health care industry trends and business news.