Research Customized surveys to measure rate of satisfaction:
Resident Surveys Family Member Surveys Discharge Surveys Admit Surveys
Employee Engagement Surveys
Special Core Q reports to meet AHCA/NCAL published standards
Complete analysis and reports of survey results:
Get accurate robust reports about Census status and Billing
Reporting timely information from your EHR or medication management system
Detailed reporting of your satisfaction survey results
Comprehensive billing services to fit your practice’s needs:
Medicare, Medicaid, and Managed Care Insurance Billing
Patient Collections Coding Services Compliance Services
Let ServiceTrac help maximize your reimbursment
ServiceTrac provides services to some of the largest Long Term Care organizations in the country, including our satisfaction research services. With enterprise solutions for large organizations and personal attention for small and single location organizations, we have something to fit every need and every budget.
Did you know that AHCA/NCAL has adopted a set of core questions that will allow all Skilled Nursing facilities to share important industry benchmarks? ServiceTrac was a pilot tester for this program and has special reports and programs for taking advantage of the Core Q. Ask about our Core Q program today!