The Centers for Medicare & Medicaid Services (CMS) has certified ServiceTrac (a PracticeMax Company) as a HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) certified survey vendors. ServiceTrac adds this distinction to the CAHPS (Consumer Assessment of Healthcare Providers and Systems) certification for Home Health CAHPS acquired in 2017. As a HCAHPS survey vendor, […]
Blog
How Loyal are Senior Living Leaders to the Senior Living Industry?
Welcome back to Part 2 of the Senior Living Leadership Survey results. As mentioned previously, we have teamed up with the Senior Housing Forum to survey the senior living industry to gather comprehensive insights about administrators, employees and other stakeholder perceptions of the senior living industry. One of our intentions when conducting the Senior Living […]
Improve your Presence Online with ServiceTrac’s 5-Star Rating & Online Reputation Improvement Program
Senior living industry providers are just as vulnerable as any other company from the fallout of negative online reviews. While a senior living community provider may get mostly positive reviews on Facebook and other social media platforms, more and more people are turning to review websites like Yelp and search engine reviews such as Google […]
ServiceTrac and Senior Housing Forum Conduct Senior Living Leader Survey
Our company – ServiceTrac, a leading provider of paper, online, point-of-service, text message and phone surveys in the healthcare industry, recently partnered with Senior Housing Forum to organize an online survey about the senior living industry. We teamed up with Senior Housing Forum to survey the senior living industry to gather comprehensive insights about administrators, […]
