We can think of a handful of things we would do with an extra $732.00. Spend it on Marketing, use it to upgrade office equipment, pay down a business loan, or maybe just throw an office party.
We are always looking for ways to save on business expenses. $732 may not seem like much but it adds up over time. In speaking with Hospice agencies across the nation it is interesting to find that many of them have been with their Hospice CAHPS vendors for 5 plus years and haven’t compared their current services and price with another vendor. It may be time to reevaluate your hospice CAHPS vendor. Is saving money enough of a reason to switch? This may be a good enough reason for many agencies but there are also other reasons we have found. Here are the top 3 reasons agencies are switching CAHPS vendors.
The top 3 reason why agencies are switching vendors.
- SAVE money. ($732 per year on average, with ServiceTrac)
- Increase response rates.
- Better reporting and customer service
How hard is it to switch? It’s as easy as 1,2,3. Here are the steps to switch vendors.
- Download and fill out the two-page vendor authorization form.
- Form can be found at www.hospcecahpssurvey.org under the “technical specifications” tab or we can send you a copy.
- Have this form notarized. Most banks will notarize this for free or if you happen to have a notary in your office, even better
- Mail the form into the Rand Corporation. The address can be found on the downloaded form.
- RAND Corporation | ATTN: Melissa A. Bradley | CAHPS Hospice Survey | 1200 South Hayes Street Arlington, VA 22202
Once these 3 steps are completed you can sit back and let your new hospice CAHPS vendor take over. Let us know what you are doing with the extra cash in your pocket. With a higher response rate, you can be more confident in how you use the data to improve your satisfaction scores.
We would love to offer a free proposal. Please reach out to us at Sales@servicetrac.com and we will get in touch with you today. Mention this article and you’ll get your first month free!
We look forward to working with you!