Category: Uncategorized

The Power of Customer Reviews

When people search your community online, how do they see you? Are the reviews negative or positive? Do those handful of negative comments accurately portray your community’s level of care? In many instances, the resident experience is much better than what is portrayed online. Today, your online reputation is one of the most important aspects […]

Read More

Find Deeper Insight With Your Demographic Data

Have you ever noticed on LinkedIn or Facebook that the ads seem to be built just for you? The same question applies for television shows. You wouldn’t expect to see children’s toy commercials while watching The Tonight Show with Jimmy Fallon, or beer commercials while watching Saturday morning cartoons. Market researchers use demographic information to […]

Read More

What would you do with an extra $732.00?

We can think of a handful of things we would do with an extra $732.00. Spend it on Marketing, use it to upgrade office equipment, pay down a business loan, or maybe just throw an office party. We are always looking for ways to save on business expenses. $732 may not seem like much but […]

Read More

How can I get more out of my Hospice CAHPS Survey?

As we have spoken with 1000’s of Hospice Agencies across the nation, it is clear that most agencies aren’t getting the most out of their CAHPS Survey. So, what can you do to get more out of your Hospice CAHPS Survey? Here are a couple of things to try. Maximize your response rates. First, you […]

Read More