Urgent Care

Why PracticeMax

PracticeMax is the only choice for urgent care centers looking to achieve their income potential

One Stop Shopping for the Business Side of Your Urgent Care Practice

Charge Capture & Reporting Apps     Secure Payment Handling & Accountability

Customer Service Culture     Results Driven Motivation     31 Years Experience

Our Solutions

Business Intelligence

Monitor your practice’s financial health and maintain a healthy AR

Standard reporting on key performance indicators such as revenue per claim and accounts receivable (AR) aging

Aggressive performance monitoring with month to month, month vs. this month last year and year to date comparisons

Collections source analysis demonstrates effectiveness of the various collections efforts (call center, IVR, online and more)

CPT utilization report (E&M bell curve) with trending over months, quarters and years

Analysis and data presented by location, provider and financial class

Monthly reporting on charges, payments, AR, AR days and visits totals


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EHR Systems

An optimized and properly functioning EHR is key to a consistent and healthy cash flow

We’ll work with you to select and implement an EHR system

Customize your system to increase revenue and operational efficiency

All EHR systems are ICD-10 ready to ensure a smooth transition

Providers practicing at multiple locations with various EHRs can seamlessly integrate data

Providers within the same group can use different EHRs without sacrificing interoperability

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Stakeholder Feedback

Monitor and nurture your important relationships

Experience designing solutions for a multitude of urgent care stakeholders including patients, families, referring physicians and employees

Improve quality of care and satisfaction through reliable benchmarking, flexible survey deployment and actionable reporting

Automated campaigns that survey patients after their visit and alert you to their feedback

Satisfaction research services, tools and business intelligence to help your practice make better decisions

Expectation Survey is designed so that practices can assess and understand what drives key stakeholder satisfaction

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Maximize contracts with payers and hospitals

Increase your practice’s revenue through favorable contracts – in some cases we’ve achieved double digit increases for clients

Identify areas of unrealized revenue and opportunities to expand accepted insurance plans and hospital partnerships

Contract reimbursement to ensure you are being paid according to contracted rates

Contract evaluation and negotiation services

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One Stop Shopping for the Business Side of Urgent Care

The Max360 Difference is a suite of solutions that provides  seamless expertise across the practice management continuum. Our integrated solutions accelerate and increase reimbursement, provide critical business intelligence and stakeholder feedback, reduce administrative expenses and help physician practices realize their financial goals.

Web Based Reporting

MaxIntel is our reporting and data visualization tool that provides quick and easy access to vital practice information such as aging, denials activity and trends.

Stakeholder Feedback

We offer solutions that allow you to monitor and track key stakeholder (patient, referring physician) satisfaction levels and feedback. Let us customize a feedback and survey program for your urgent care practice today!

ICD-10 Transition

The change from ICD-9 to ICD-10 will have a significant impact on almost every aspect of physician revenue cycle management and coding. The compliance date for ICD-10 is October 15, 2015. Find out how PracticeMax can help your practice successfully transition to ICD-10.

Hospital and Payer Contracting

With over 31 years experience, we are exceptionally qualified to optimize hospital and payer contracts for improved reimbursement.

We'll Help You Grow

Our experience marketing on behalf of our urgent care clients has taught us how to successfully promote and grow these practices. We have programs and solutions to help you engage your patients and increase their loyalty.

ICD-10 Information and Updates

Through our ICD-10 Resource Page, you’re able to view and learn more about ICD-10, training, and what you need to do to prepare for the ICD-10 transition deadline.

"PracticeMax has been key in helping our practice enhance its relationship with our patient base through simple, yet consistent patient outreach campaigns. Each time a patient leaves one of our emergency clinics we are gathering patient satisfaction feedback and engaging patients to ensure a positive experience."

Mary | Chief Operating Officer, Urgent Care

Ready to Get Started?

Find out how PracticeMax can serve your urgent care practice or organization

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