Expectation surveys provided by ServiceTrac are formulated to provide your senior living facility with the most helpful and informational results possible. Different than customer satisfaction surveys, expectation surveys are directly focused on the achievement of customers’ expectations. The relevant feedback gained through expectation surveys can be beneficial to your senior living facility in five central ways: […]
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Shocking Ways ServiceTrac makes Coding Easier
As the healthcare industry implements ICD-10 this month it is important to realize the practical effect such a change will have on operations. One of the often overlooked effects of changing to ICD-10 is that superbills will drastically increase in length. Depending on the specialty, they may be up to fifteen pages long due to […]
12 Things You Need to Know about ICD-10 Implementation
With the ICD-10 deadline fast approaching, it is important to know all the vital pieces of information about ICD-10 implementation. From understanding coding requirements to familiarizing yourself with CMS’ FAQs on ICD-10 flexibility, here are twelve things you need to know about ICD-10 implementation: 1. Are you ready? ServiceTrac can help. ServiceTrac has been hard […]
