Expectation surveys provided by ServiceTrac are formulated to provide your senior living facility with the most helpful and informational results possible. Different than customer satisfaction surveys, expectation surveys are directly focused on the achievement of customers’ expectations. The relevant feedback gained through expectation surveys can be beneficial to your senior living facility in five central ways: […]
Category: Skilled Nursing
Shocking Ways ServiceTrac makes Coding Easier
As the healthcare industry implements ICD-10 this month it is important to realize the practical effect such a change will have on operations. One of the often overlooked effects of changing to ICD-10 is that superbills will drastically increase in length. Depending on the specialty, they may be up to fifteen pages long due to […]