ServiceTrac was recently named one of the 10 Most Promising Revenue Cycle Management Solution Providers by Healthcare Tech Outlook magazine. A panel of CEOs, CIOs, CMOs, VCs and editorial board helped the magazine recognize 10 revenue cycle management vendors that “showcase extensive business knowledge and innovative strategies combined with talent based across locations.” ServiceTrac […]
Category: Satisfaction Research
5 Ways Expectation Surveys can Benefit your Senior Living Facility
Expectation surveys provided by ServiceTrac are formulated to provide your senior living facility with the most helpful and informational results possible. Different than customer satisfaction surveys, expectation surveys are directly focused on the achievement of customers’ expectations. The relevant feedback gained through expectation surveys can be beneficial to your senior living facility in five central ways: […]
The Clinician & Group CAHPS Survey
ServiceTrac will now be offering the CG-CAHPS survey to clinicians and groups. We offer both the adult and child version of the survey and it can be administered via paper or phone. While this survey is not yet required by CMS, the questions offered provide valuable insights into your practice. They are designed to help […]