Our Feature Rich Mystery Shopping Software Makes Your Job Easier

We employ the most feature-rich software in the mystery shopping and market research industry. It is constantly updated with new capabilities and enhancements and is the most powerful and flexible piece of software of its kind available over the Internet.

Some features include:

Company Colors and Branding

Our software allows you to specify the core colors of your custom site, as well as its forms and statistical reports. We can also brand your site with your company logo.

Dashboard and Executive Summaries

Our software allows you to customize exactly what you see when you log in. The dashboard allows users to get a snapshot of their project in a matter of seconds without having to navigate through vast amounts of data. Dashboards can include report pages or drill-down-style graphs, and can also be customized by you so that you can quickly see the data that interests you.

Customizable Reporting and Graphing

Our reporting will summarize any set of shops on any criteria. Show totalling, counting, and averaging on virtually any information about shops. Users can create and view graphs on-the-fly while viewing any report page.

Email Triggers

Our system can automatically e-mail users or appropriate managers about shops that meet any criteria. Some possible ideas include:

• Notify managers when shops are published so they don't have to spend time checking for new shops.

• Notify appropriate global/regional/district/store/etc. managers for unusual scores.

• Alert project administrators when certain shoppers submit results.

• Send e-mails to managers when questions receive particular answers or when certain keywords appear in shopper comments.

Queries

Ad-hoc queries search for specific information about shops, shoppers and locations. Save queries for re-use later.

Customizable Views

Views sort and categorize your shops and other data in real-time. Customize them to display any piece of information about shops, shoppers, etc. Sort or categorize your data by overall score, section score, alignment hierarchy, period, shop date, etc.

True Geographical Alignment

Organize locations and shops based on geographic regions, districts, etc. You define your own areas with any level of depth you wish -- from the globe, right down to the store. Alignment information can change based on dates, periods, or other criteria. Managers see only the shops and reports they are supposed to see.

Contact us today to find out more about our Mystery Shopping Services.1.800.951.6606